Returns & Exchanges
At Black Girl Vitamins, we want you to be completely satisfied with your purchase. If your fashion items don't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Initiate Your Request
Log in to our online returns portal using your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all labels and tags are intact to maintain eligibility for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing